In this workshop, you will increase your confidence and adaptability by learning the principles behind the change cycle and behavioral change readiness.
Module 1: Understanding and Working with Change
The Challenge of Change
- Why Do People Resist Change?
- Avoid Mistakes When Announcing Change
- Announcing Normal, Everyday Change
- Change: Guiding Principles
- The Mindset of Change
- Choose to See Change as a Choice
The Cycle of Change
- The Change Cycle
- The Change Cycle: What Not to Do
- The Change Cycle: What to Do
Module 2: Working with Sensitive Change and Getting Momentum
Preparing to Communicate Change
- Difficult Change Requires Something Positive
- Pre-Work for Communicating Major or Sensitive Change
- Communicate Sensitive Change: A Script
Building Momentum Around Change
- Working with Resistance: Late Adopters and Diehards
- Influence Late Adopters
- Die Hard: Corrective Conversation