Deal with Conflict (LIVE Remote)
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Date/Time:
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Mon 7/28/2025 from 10:00 AM to 12:00 PM
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Location:
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Learnit Portal
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Class Price:
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$250.00
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Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with a conflict analysis framework. Work toward positive-sum outcomes with a 4-step process for managing your responses and offers.
Outcomes
- Understand the root causes of conflict
- Ask questions to analyze the conflict
- Follow a four-step process to respond to conflict
Course Outline
- What is conflict?
- Perceived threats
- Using conflict analysis to choose your behavior
- The 4 steps to responding to conflict
- How to reformulate your position
- Compromise or collaborate
- Own your actions