Class Enrollment

Class Registration
Deal with Conflict (LIVE Remote)
Date/Time: Mon 7/28/2025 from 10:00 AM to 12:00 PM
Location: Learnit Portal
Class Price: $250.00

Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with a conflict analysis framework. Work toward positive-sum outcomes with a 4-step process for managing your responses and offers.

Outcomes 

  • Understand the root causes of conflict
  • Ask questions to analyze the conflict
  • Follow a four-step process to respond to conflict

Course Outline

  • What is conflict?
  • Perceived threats
  • Using conflict analysis to choose your behavior
  • The 4 steps to responding to conflict
  • How to reformulate your position
  • Compromise or collaborate
  • Own your actions